FAQs
Product
Are they easy to install?
Are they easy to install?
Installation is simple and user-friendly for both men and women.
Every Rustirawood product comes with a detailed step-by-step video guide.
Typical setup time ranges from 30 minutes to 2 hours, depending on the specific item.
Does it get termites?
Does it get termites?
The wood is thoroughly treated before crafting.
A protective anti-termite coating is applied once the product is finished.
Each piece is carefully packaged to prevent moisture and mold, helping to eliminate risks of termite exposure.
Do you offer customization options?
Do you offer customization options?
Yes. Rustirawood provides custom design and personalization services, allowing you to tailor any product to your preferred dimensions, style, or functional needs.
How should I care for and maintain my furniture?
How should I care for and maintain my furniture?
Every Rustirawood item includes its own care instructions. Regular dusting, wiping with a dry cloth, and using gentle cleaning products will help preserve the natural beauty and durability of your wooden furniture.
What materials do you use in your furniture?
What materials do you use in your furniture?
Rustirawood furniture is made from high-quality, sustainably sourced natural woods, including solid wood and driftwood. For more detailed information about the specific wood used in a product, our support team is always available to assist.
What is the weight of a packaging?
What is the weight of a packaging?
The packaging weight generally ranges from 22 to 100 pounds, depending on the Rustirawood product type.
Shipping & Delivery
Do you offer international shipping?
Do you offer international shipping?
At the moment, Rustirawood provides shipping only within the United States. International delivery is not yet available.
How long will it take to receive my orders?
How long will it take to receive my orders?
Most Rustirawood orders arrive within 10–17 business days after shipment.
You will receive a tracking email as soon as your order leaves our warehouse, allowing you to monitor the delivery progress.
How much does shipping cost?
How much does shipping cost?
Shipping is completely free. You won’t need to pay any additional shipping fees.
How do I track my order?
How do I track my order?
After your order is dispatched, we will email you the tracking number and carrier details. You can follow your package as it moves through the shipping process. Note that tracking becomes active once the carrier scans and receives the package.
You can also track your order directly on our website by visiting the “Track Your Order” page and entering your order number along with your email, phone number, or tracking code.
What payment options do you accept on your website?
What payment options do you accept on your website?
Rustirawood accepts a wide range of secure payment methods, including:
- Visa
- Mastercard
- American Express (AMEX)
- Discover
- Diners Club
- Apple Pay
- Google Pay
- Shop Pay